Digital Product Refund Policy

Effective Date: May 1, 2025

At LisaLieu.ca, we are committed to providing high-quality digital resources designed to support you with clarity, confidence, and creative tools. Please read this Refund Policy carefully before purchasing any digital products from our website.

Digital Product Sales Are Final

Due to the nature of digital products — including templates, downloads, toolkits, and guides — all sales are final and non-refundable. Once your purchase is completed, you will receive immediate access to your files, and we are unable to process cancellations, exchanges, or refunds.

What This Means

By completing a purchase, you acknowledge and agree:

• You are purchasing a non-tangible, irrevocable product

• You cannot "return" a digital product once delivered

• You have read the product description and understand what is included

Troubleshooting and Support

We are committed to ensuring you receive the value promised.

If you experience any technical issues accessing or downloading your purchase, or if the file appears to be corrupted or incomplete, please contact us at hello@lisalieu.ca and we will gladly assist you.

Contact

For any questions or support related to your purchase, you can reach us at:

Lisa Lieu
Email: hello@lisalieu.ca
Official Website: https://lisalieu.ca